Scope
This Privacy Policy describes how Ollo Ltd ("we", "us" or "our")
collects, stores, uses and discloses your personal information in connection with the performance of the services that are made available to you through this Site.
By accepting the Terms of Service during the process for registering an Ollo account or by using the Site, you expressly consent to the collection, storage, use and disclosure of your personal information by Ollo Ltd as described in this Privacy Policy.
This Privacy Policy is valid from 1 April 2007 and is effective upon acceptance for new users.
Collection and Storage
You can browse the Site without telling us who you are or revealing any personal information about yourself. However,
once you give us your personal information, you are no longer anonymous to us.
If you choose to provide us with personal information, you expressly consent to us transferring that information to, and storing it on, servers located in the United Kingdom. We will transfer and store your information in a safe, confidential and secure environment.
We may collect and store the following personal information about you:
- email address, physical address, telephone number and other contact information, and (depending on the service used) sometimes financial information, such as credit card or bank account details;
- transactional information based on your activities on the Site (such as information on your buying activities, ad descriptions and other content you generate or information that relates to your account);
- correspondence through the Site, correspondence sent to us and feedback;
- computer sign-on data, statistics on page views, information and statistics on traffic to and from the Site (including the URL you just came from and the URL you go to next, whether they are URLs on the Site or not), advertising data, IP address, browser information and standard web log information; and
- supplemental information from third parties (for example: (a) if you incur a debt to us, we will generally conduct a credit check by obtaining additional information about you from a credit reference agency, as permitted by law; (b) if the information you provide cannot be verified, we may ask you to send us additional information (such as a certified copy of your driver's licence, credit card statement, and/or a recent utility bill or other information confirming your address), or to answer additional questions to help verify your information.)
Marketing by Third Parties
We don't sell or rent your personal information to third parties for their marketing purposes. However, we may
aggregate your personal information with information on other users and information we collect from other companies (such as demographic data) and disclose such aggregated non personal information to advertisers and other third parties.
Use by Ollo
Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customised experience.
We may use your personal information to:
- provide the services and customer support you request;
- resolve disputes, collect fees, and troubleshoot problems;
- prevent potentially prohibited or illegal activities, and enforce the Terms of Service;
- customise, measure, and improve our services and the Site's content and layout;
- tell you about our existing products and services, changes to our existing products and services, new products and services and promotional offers based on your notification preferences; and
- compare information for accuracy and verify it with third parties.
If you do not wish to receive marketing communications from us, we encourage you to amend your "Email Preferences" in My Details. You may make changes to your email preferences at any time. Please note that you cannot opt out of receiving administrative information that you need to know in order for us to provide you with our services. We have a specific Email Privacy Policy.
Our Disclosure of Your Information
We may disclose your personal information to:
- other Ollo users. For example, where you are involved in a transaction with another user, the other user may view your email address and obtain your contact information and postal address to help complete the transaction;
- service providers under contract who provide elements of our services, provide separate services that are complimentary to your use of the Site or otherwise help with our business operations (such as fraud investigations, bill collection, affiliate and rewards programmes and marketing activities);
- other third parties to whom you explicitly ask us to send your information, or about whom you are otherwise explicitly notified and consent to when using a specific service;
- law enforcement agencies, other governmental agencies or third parties in response to a request for information (such as a Section 29 (3) Data Protection Act 1998 form) relating to a criminal investigation, alleged illegal activity or any other activity that may expose us, you or any other Ollo user to legal liability. The personal information we disclose may include your User email and User history, name, city, county, telephone number, email address, fraud complaints and buying and listing history or anything else that we deem relevant; and
- other business entities, should we plan to merge with, or be acquired by that business entity. Should such a combination occur, we will require that the new combined entity follow this Privacy Policy with respect to your personal information. If your personal information will be used contrary to this Privacy Policy, you will receive prior notice.
Without limiting the above, in an effort to respect your privacy and our ability to keep the community free from Ollo
users who attempt to carry out fraudulent or illegal activities on the Site, we will not otherwise disclose your personal information to other Ollo users or third parties without a court order (or in circumstances where we are under a substantially similar legal obligation), except when we believe in good faith that the disclosure of such information is necessary to prevent imminent physical harm, property damage or financial loss or to report or put a stop to suspected illegal activity.
Data Controller
Ollo Ltd is the sole data controller with regard to any processing of Ollo users' personal information.
Cookies
We use "cookies" (small files placed on your computer’s hard drive) on certain pages of the Site to help
analyse our web page flow, customise our services, measure promotional effectiveness, and promote trust and safety.
A few important things you should know about cookies are that:
- we offer certain features that are only available through the use of cookies;
- we use cookies to help identify you and maintain your signed-in status;
- most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session;
- you are always free to decline our cookies if your browser permits, although doing so may interfere with your use of the Site; and
- We do not permit any third parties to collect personal information through the use of cookies or Web beacons.
Account Protection
Your Ollo password is the key to your Ollo account. Use unique numbers, letters, and special characters and do not
disclose your password to anyone. If you do share your password or your personal information with others, remember that you are responsible for all actions taken in the name of your account, including actions that result in fees being charged to your account. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify us and change your password.
Accessing, Reviewing and Changing Your Personal Information
You can see, review, change or remove your personal information by signing into the Site and going to the My Details section. You must promptly update your personal information if it changes or is inaccurate.
Security
We use standard industry practices, including encryption, passwords and physical security, to protect your personal
information against unauthorised access and disclosure. However, third parties may unlawfully intercept or access transmissions or private communications, and other users may abuse or misuse your personal information that they collect
from the Site. Therefore, although we work very hard to protect your privacy, we do not promise, that your personal information or private communications will always remain private.
Third Parties
Except as otherwise expressly included in this Privacy Policy, this document addresses only the use and disclosure of
information we collect from you. If you disclose your information to third parties, such as people searching on the Site, or other websites throughout the Internet, different rules may apply to their use or disclosure of your information.
We do not control the privacy practices of such third parties and we encourage you to read their privacy policies and ask questions before you disclose your personal information to them.
General
We may amend this Privacy Policy at any time by posting the amended terms on the Site. All amended terms shall take
effect automatically 30 days after they are initially posted on the Site. In addition, we will notify you in accordance with your email preferences or by posting an announcement on our Announcements.
If you have any questions about this Privacy Policy, please Contact us.
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